Information We Collect
Account Information
When you create an account using Microsoft Sign-In, we may receive:
- Name
- Email address
- Microsoft authentication identifier
We use this information only to identify your account and provide access to Maker Forge.
We do not receive or store your Microsoft password.
We also maintain your Maker Forge profile, store memberships, subscription tier, and billing status.
Information You Enter
Maker Forge stores information that you choose to enter, including:
- Stores
- Products
- Materials
- Labor estimates
- Pricing
- Contacts
- Suppliers
- Cost information
- Notes
- Sales channels
- Orders and order line items
- Marketplace and shipping costs
- Build parts
- Other business-related information
This information is used to provide the costing, pricing, order, profitability, and reporting features you request.
Payment Information
Subscription payments are processed securely through Stripe.
Maker Forge does not store your credit card information.
Stripe maintains its own privacy and security policies.
Usage Information
If you select Accept analytics & ads, Google Analytics may collect information such as pages visited, browser or device information, approximate location, and interactions with the public site to help us understand and improve Maker Forge.
The same choice also enables the Reddit Pixel on eligible public pages to measure and improve our advertising. Reddit may receive page and referrer information, campaign and click identifiers, cookie identifiers, and browser or device information, including your IP address. Reddit may associate these signals with its users for advertising measurement and personalization under its own privacy policy.
We do not send account email addresses, Etsy customer information, order contents, or private product and cost details through the Reddit Pixel.
Cookies
Microsoft authentication uses browser storage and may use cookies to maintain sign-in. Maker Forge stores your cookie-consent choice in local storage. Optional Google Analytics and Reddit advertising tracking are enabled only after you accept both purposes. Earlier analytics-only acceptance does not enable them.
Select Cookie settings at the bottom of the page, then Essential only, to withdraw consent. The page reloads to stop optional tracking. Withdrawal does not retract information already sent; you can delete provider cookies through your browser settings. See our Cookie Policy for details.
Disabling essential browser storage may prevent authentication or other application features from working.
Product Image Assistant Analytics
The desktop Product Image Assistant sends basic usage and reliability events to Maker Forge, including app launches, folder opening, image-type choices, generation outcomes and timing, allowance milestones, account connections, and Maker Forge link clicks. When returned by the image provider, generation records also include token usage.
These analytics use a random session ID and a hashed random installation ID. Signed-in activity can be associated with an opaque Maker Forge account ID, including a connection from an installation's free trial. These records are not fully anonymous.
Analytics events exclude product names and descriptions, image instructions and prompts, source and generated images, filenames, folder paths, names, email addresses, and credentials. Images and instructions needed to fulfill your image-generation requests are processed separately from analytics.
Desktop events are recorded in Maker Forge service logs. They do not use the website's optional Google Analytics cookies.
Etsy Integration Data
When you connect Etsy, Maker Forge currently requests the Etsy transactions_r permission. We use it to retrieve information authorized by you and permitted by Etsy's API.
This may include your Etsy shop identifier and name; receipts and order status; transaction and listing identifiers; product identifiers, titles, SKUs, variations, quantities, and prices; payment, fee, discount, tax, refund, and shipping amounts; and buyer name when Etsy returns it for identifying an imported order.
Maker Forge does not import or store Etsy buyer email addresses, recipient names, or delivery-address information.
Maker Forge uses the imported information to maintain order history, map Etsy transaction items to Maker Forge products, calculate costs and profitability, support shipping-cost workflows, and provide business reporting requested by the Etsy seller. Etsy data is synchronized only when you choose the manual Sync control; Maker Forge does not perform background or automatic Etsy synchronization.
Etsy Member Information
We process an Etsy buyer name, when Etsy provides one, on behalf of the connected Etsy seller only to identify an imported order and provide Maker Forge features requested by that seller.
We store imported information with the seller's Maker Forge account, restrict access through account and store controls, and use reasonable technical and organizational safeguards intended to protect it.
We do not use Etsy Member information for unrelated advertising or marketing, and we do not sell it. We disclose it only to service providers needed to operate Maker Forge, when directed by the seller, or when legally required.
We request only the Etsy permission needed for current functionality. We do not request additional OAuth permissions simply because they might be useful later.
Disconnecting Etsy
You can disconnect Etsy from the Etsy Integration page. Disconnecting removes the stored Etsy access and refresh tokens and prevents future manual Etsy synchronization.
Disconnecting does not automatically delete historical order records, product mappings, or other imported business records already stored in Maker Forge. You may instead select Delete Etsy data on the Etsy Integration page to permanently remove the connected Etsy integration, its credentials, imported Etsy orders, order lines, and product mappings.
How We Use Your Information
We use your information to:
- Provide the Maker Forge service
- Secure your account
- Improve the application
- Measure and improve advertising when you consent
- Process subscriptions
- Respond to support requests
- Communicate service, security, billing, or legal notices
We do not sell your personal information.
Data Ownership
The information you enter into Maker Forge belongs to you.
You retain ownership of your business information.
We use your data to store, process, calculate, display, back up, secure, and provide the functionality you request.
Sharing Information
We do not sell your information.
We share information with providers that operate Maker Forge and, with your consent, measure site usage and advertising, including:
- Microsoft (authentication)
- Stripe (billing)
- Cloud and database hosting providers
- Google Analytics (after analytics and advertising consent)
- Reddit (advertising measurement after analytics and advertising consent)
- Etsy (when you choose to connect Etsy)
Advertising information shared with Reddit is described above. Learn more in Reddit's Privacy Policy.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information, including encrypted connections, authentication, access controls, and protected storage for Etsy OAuth credentials.
No internet service can guarantee absolute security.
Data Retention
Your account information remains stored while your account is active.
Business and imported marketplace records remain until you delete them through an available product control or request account/data deletion. Etsy records are retained while your account is active to support complete historical profitability; they are not automatically purged. You can remove them using Delete Etsy data on the Etsy Integration page.
Legal acceptance, billing, security, fraud-prevention, or dispute records may be retained when reasonably necessary or legally required.
Residual copies may remain in backups until they age out through normal backup processes.
Account and Data Deletion Requests
You can delete Etsy data directly from the Etsy Integration page without deleting your Maker Forge account.
Request account and data deletion by emailing support@getmakerforge.com from your account email address.
We will verify the request, remove account data and integration credentials from active systems as applicable, and explain any records that must be retained for legal, billing, security, or dispute purposes. Imported Etsy records are included in the account data handled by the request.
Children's Privacy
Maker Forge is not intended for children under 18 years of age without permission from a parent or legal guardian.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
We will update the effective date and version. Material changes may require you to acknowledge a new version before continuing to use authenticated features.
Contact
Questions about this Privacy Policy?
Contact: support@getmakerforge.com
Summary
We built Maker Forge to help makers understand their businesses, not to collect unnecessary information.
We only collect what is needed to provide the service, and we never sell your personal information.