Maker Forge Refund Policy

You may cancel your subscription at any time.

When you cancel:

• Your subscription remains active until the end of your current billing period.
• You will not be charged again.
• No partial refunds are issued for unused time within a billing period.

You can continue using all Pro features until your subscription expires.

Founder licenses are intended as a one-time purchase that helps support the continued development of Maker Forge.

If you're not satisfied with your Founder purchase, you may request a full refund within 30 days of purchase.

After a refund is issued:

• Your Founder license will be revoked.
• Access to Founder-only features will end.
• Your account may be converted to the Free plan.

If you believe you were charged more than once or charged in error, please contact us.

We will investigate the issue promptly and issue a refund when appropriate.

If a technical issue prevents you from using Maker Forge as intended, please contact us before requesting a refund.

Our first priority is to resolve the issue quickly.

If we cannot resolve the problem within a reasonable time, we may issue a refund at our discretion.

You may upgrade or downgrade your subscription at any time.

Changes take effect according to your current billing cycle.

All payments are securely processed through Stripe.

Maker Forge does not store your credit card information.

Refunds are returned using the original payment method whenever possible.

Processing times are determined by your payment provider and may take several business days.

Email: support@getmakerforge.com

Please include:

• Your account email address
• The reason for your request
• Any information that may help us resolve the issue

Most refund requests receive a response within two business days.

Maker Forge is built by people who run a maker business.

We know how valuable every dollar is for a small shop.

If you purchased Maker Forge expecting it to help your business and it didn't meet your expectations, we'd like the opportunity to make it right.

Our goal is to build long-term relationships, not trap anyone in a subscription.

Thank you for supporting Maker Forge.